Privacy Policy — Your Data, Handled with Care

1. Data We Collect

6777bid collects personal data from players in Bangladesh in order to provide a safe, compliant, and high-quality online casino and sports betting service. The categories of personal data we collect, and the circumstances in which each category is gathered, are set out below.

1.1 Registration Data

When you create a 6777bid account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), mobile phone number, and email address. This data is required to create and manage your account, verify your identity, and communicate with you about your account activity.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request copies of identity documents including your National Identity Card (NID), passport, or driving licence, as well as a live selfie photograph. We may also request proof of your registered payment method — for example, a screenshot of your bKash or Nagad account showing your name and mobile number. These documents are used solely for identity and age verification purposes and are handled with the highest level of security.

1.3 Financial Transaction Data

When you make deposits or request withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or City Bank, we collect the transaction reference number, the payment method used, the amount transacted (in Bangladeshi Taka), and the timestamp of the transaction. We do not store full bank account numbers, bKash PINs, or any authentication credentials belonging to your payment provider accounts.

1.4 Gaming Activity Data

We record your activity on the 6777bid platform, including games played, bets placed (including stake amounts, markets, and outcomes), session durations, bonus participation records, and any self-exclusion or deposit limit preferences you set. This data is used to operate your account, settle bets correctly, detect problem gambling patterns, and provide personalised responsible gaming interventions where appropriate.

1.5 Technical and Device Data

When you access 6777bid, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type (mobile or desktop), referring URL, and pages visited on our platform along with timestamps. This data is used for platform security, fraud detection, and improving the performance and user experience of the 6777bid website.

1.6 Communications Data

If you contact our support team via email or live chat, we retain records of your communications, including the content of your messages and any attachments you send. These records are used to resolve your queries, train our support team, and maintain a history of your interactions with 6777bid for quality assurance purposes.

The following table summarises the main categories of data we collect and their primary purposes:

2. How We Use Your Data

6777bid processes your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which we use your personal data are as follows:

• Account Management: To create, maintain, and administer your 6777bid player account, including processing logins, managing your balance, applying bonuses, and updating your account settings.
• Identity and Age Verification: To confirm that you are who you say you are and that you meet the minimum age requirement of 18 years before processing your first withdrawal. This is a legal and responsible gaming obligation.
• Payment Processing: To facilitate deposits and withdrawals via your chosen payment method — bKash, Nagad, Rocket, Upay, or bank transfer — and to maintain accurate financial records of all transactions on your account.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and any other conduct that violates our Terms & Conditions. This includes monitoring for unusual betting patterns and suspicious login activity.
• Responsible Gaming: To identify players who may be experiencing gambling-related harm, to apply self-exclusion and deposit limit preferences, and to provide targeted responsible gaming communications where our monitoring systems indicate a potential concern.
• Customer Support: To respond to your queries, complaints, and requests, and to maintain records of your support interactions for quality assurance and dispute resolution purposes.
• Platform Improvement: To analyse aggregated and anonymised usage data in order to improve the performance, features, and user experience of the 6777bid platform — including game loading speeds, navigation, and the deposit and withdrawal process.
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities, including anti-money-laundering regulations and any reporting obligations that may apply to online gaming operators.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS — but only where you have opted in to receive such communications. You may unsubscribe at any time by contacting [email protected].

3. Data Sharing & Third Parties

6777bid does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. However, in order to deliver our services, we do share specific categories of data with carefully selected third-party service providers under strict data processing agreements. Each third party is permitted to use your data only for the specific purpose for which it was shared and must handle it in accordance with applicable data protection standards.

3.1 Payment Processors

We share transaction data with payment processing partners — including the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank integrations — to facilitate deposits and withdrawals. The data shared is limited to what is strictly necessary to process each transaction. 6777bid does not store full payment account credentials and does not have access to your mobile banking PINs or passwords.

3.2 Game Providers

The casino and betting games available on the 6777bid platform are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive a session token and your account identifier to launch games within the 6777bid environment. They do not receive your full name, address, or payment details. All game providers are contractually required to handle session data securely and not to use it for any purpose beyond operating the game session.

3.3 Identity Verification Partners

For KYC verification, 6777bid may use third-party identity verification services to cross-reference the documents you submit against official databases. Any data shared with these partners is subject to strict confidentiality agreements and is used exclusively for the purpose of verifying your identity.

3.4 Legal and Regulatory Disclosures

6777bid may be required by law or by a competent authority to disclose certain personal data about a player. In such cases, we will disclose the minimum amount of information required to satisfy the legal obligation. Where we are legally permitted to do so, we will notify the affected player of any such disclosure request before complying.

3.5 Business Transfers

In the event that 6777bid is involved in a merger, acquisition, restructuring, or sale of all or part of its business, player data may be transferred to the acquiring entity as part of the transaction. In such circumstances, we will notify affected players and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

4. Cookies & Tracking Technologies

6777bid uses cookies and similar tracking technologies on its website to ensure the platform functions correctly, to maintain your login session, and to gather anonymised analytics data about how players navigate the site. This section explains what cookies we use and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, mobile phone, or tablet) when you visit a website. They allow the website to remember certain information about your visit — such as your login status, language preference, or the contents of your session — so that you do not have to re-enter this information every time you navigate to a new page.

4.2 Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the 6777bid website to function. They maintain your login session, remember your account preferences, and ensure that the deposit and withdrawal process operates correctly. You cannot opt out of essential cookies without impairing your ability to use the platform.
• Analytics Cookies: We use anonymised analytics cookies to understand how players interact with the 6777bid platform — for example, which game categories are most visited, how long sessions typically last, and where players commonly encounter navigation difficulties. This data is used in aggregate and is not linked back to individual identifiable players.
• Security Cookies: These cookies help us detect and prevent fraudulent activity, unauthorised logins, and suspicious account behaviour. They are essential to the integrity of the 6777bid platform and cannot be disabled.
• Preference Cookies: These optional cookies remember your platform preferences such as display settings, game lobby filters, and notification preferences, so that your chosen settings are applied automatically on subsequent visits.

4.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies via the browser's privacy or settings menu. Please note that disabling certain cookies may affect the functionality of the 6777bid platform — in particular, disabling essential cookies will prevent you from maintaining a login session. For specific guidance on managing cookies in your browser, refer to your browser's help documentation.

5. Data Security Measures

6777bid takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect it against unauthorised access, loss, alteration, or disclosure. While no online system can guarantee absolute security, the measures we have in place are consistent with industry best practice for online gaming platforms.

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 6777bid servers is encrypted using 256-bit SSL/TLS protocols. This ensures that your personal information, login credentials, and payment details cannot be intercepted during transmission.
• Secure Data Storage: Personal data is stored on servers protected by firewalls, intrusion detection systems, and access controls that restrict data access to authorised personnel only. Physical access to server infrastructure is also restricted and monitored.
• Access Controls: Only 6777bid staff who require access to personal data to perform their job functions are granted access. All staff with access to player data receive data protection training and are bound by confidentiality obligations.
• Two-Factor Authentication: 6777bid staff accounts that have access to player data systems require two-factor authentication (2FA) to log in. We also encourage players to use strong, unique passwords for their 6777bid accounts to protect against unauthorised access.
• Regular Security Audits: Our platform and data systems undergo regular internal and third-party security reviews to identify and address potential vulnerabilities before they can be exploited.
• Incident Response: In the event of a data security incident that affects your personal data, 6777bid will notify affected players by email within a reasonable timeframe and will take immediate steps to contain and remediate the incident. We will cooperate fully with any relevant authority investigating the incident.

6. Data Retention Policy

6777bid retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:

• Account and Registration Data: Retained for the duration of your active account relationship with 6777bid, plus a minimum period of five years following account closure. This retention is required to comply with anti-money-laundering regulations and to allow us to resolve any post-closure disputes or regulatory inquiries.
• KYC and Identity Documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later. These documents may need to be provided to regulatory or law enforcement authorities and must be retained for that purpose.
• Transaction Records: Retained for a minimum of five years from the date of each transaction. Financial records are subject to extended retention requirements under applicable financial regulation.
• Gaming Activity Logs: Retained for a minimum of three years from the date of each activity record. These logs are used for dispute resolution, responsible gaming monitoring, and regulatory reporting.
• Technical and Device Data: Retained for up to 12 months from the date of collection, after which it is automatically deleted or anonymised.
• Support Communications: Retained for a minimum of two years from the date of the last communication in a given support thread, to allow us to reference prior interactions in any follow-up queries.
• Marketing Preferences: Records of your marketing opt-in or opt-out status are retained for the duration of your account relationship and for one year following account closure, to ensure we can demonstrate compliance with your marketing preferences.

When data reaches the end of its applicable retention period, it is securely deleted or anonymised so that it can no longer be linked back to an identifiable individual. Anonymised, aggregated data (which cannot identify any individual player) may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights

As a 6777bid player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond to all valid requests within five business days.

• Right of Access: You have the right to request a copy of the personal data that 6777bid holds about you, along with information about the purposes for which it is processed and the categories of data involved. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. You can update many of your account details by contacting our support team directly.
• Right to Erasure: In certain circumstances, you have the right to request that 6777bid delete the personal data we hold about you — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other lawful basis for processing. Please note that this right is subject to our legal retention obligations: we cannot delete data that we are required by law to retain.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested, or while a complaint you have raised is being investigated.
• Right to Data Portability: Where our processing of your data is based on your consent or on a contractual relationship with you, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another service provider where technically feasible.
• Right to Object: You have the right to object to our processing of your personal data for marketing purposes at any time. You may also object to processing based on our legitimate interests, though we may be able to demonstrate compelling legitimate grounds that override your objection in certain cases.
• Right to Withdraw Consent: Where our processing of your data is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. Note that withdrawing consent to essential data processing will result in your account being closed, as we cannot operate your account without processing the minimum required data.

8. Policy Updates & Contact

6777bid reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, or feedback from our player community. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify registered players by email.

We encourage you to review this Privacy Policy each time you visit the 6777bid platform to stay informed about how we protect your data. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your full relationship with the 6777bid platform.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 6777bid handles your personal data, please contact us at: [email protected]. We take all privacy-related correspondence seriously and aim to provide a thorough, timely response to every query.